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Billing and credits

Hegu AI uses credits. Which plan you are on decides how many arrive each month and what the account can hold; the plans page has the current numbers.

A run is charged for the time it runs: one credit per second, and at least one credit, however it was started — a schedule, a webhook, the Run button or a debug session. The rate does not depend on what the workflow does: a step that calls an API and one that calls an AI model cost the same per second.

A run that fails, or that you stop, is charged for the time it ran. A debug session that sits idle pauses itself, so leaving the editor open does not keep spending credits; resuming starts a new session, which costs at least one credit again.

Building a workflow or a transform with AI is a flat charge per conversation, shown before you start. Follow-up messages in the same conversation are free.

An AI task runs on an API key you supply and is billed by that provider directly. Beyond the run’s own time, it adds no separate charge.

Monthly plan credits reset at the start of each billing cycle and do not carry over. Credit bundles you buy stay until you use them.

The Account page is where you upgrade, cancel or downgrade, and where you buy credit top-ups when they are available. Payment is handled by the payment provider, and the same page opens its customer portal for payment details.